With more than 2 billion active accounts worldwide, WhatsApp has become one of the most popular apps for communicating with your friends and family quickly and directly. Currently, it is the most used means of interacting with all your contacts, but it is not a perfect tool, since it can cause certain technical problems and you have few possibilities to solve them. For this reason, the company itself is implementing a new function to resolve your doubts .
Have you ever had a problem with WhatsApp and you don't know how to fix it? You've probably accessed some tutorial on the Internet Bahamas WhatsApp Number List to find the solution, or you've gone directly to the help center that the company has in its particular questions and answers section. At first, it might be useful, but the truth is that there are times when it doesn't seem to be enough.
In fact, the company that owns Meta has been forced to develop customer support to answer queries . The initiative started last year by incorporating a system driven by Artificial Intelligence that would facilitate communication between user and machine. However, the results were not as expected due to its imprecise and inaccurate answers so that it can be used by everyone, so the update will have to wait, since its hopes for improving this service have fallen on a customer service department with closer and, above all, human contact .
New chat support for WhatsApp Web
New information has come to light from WhatsApp with the intention of implementing a new option with the main objective of reinforcing feedback with customers and thus obtaining extra help to solve all their concerns. The way to act will be through a new section called "Chat with us" , which can be used from the web version of the platform, that is, the one corresponding to computers.
This feature is currently being tested by the development team and will soon appear in the Help section displayed within the Settings WhatsApp Number Database menu of the application. When users interact with this feature, a notification will appear to alert them that they will receive a response as soon as possible to contact the customer service department.
How to use?
When receiving the WhatsApp message, details of the reason for the query will first be requested and then the request will be processed so that users can follow the instructions and continue the conversation. However, the first responses will be generated automatically, as is usually the case, but if at any time more information is needed or the matter in question is not addressed correctly, the request to speak to a human agent can be indicated in the chat .
Although this update is currently only intended to be released on PC, it is quite possible that the iOS and Android mobile versions will also include it in the near future. There is no doubt that the introduction of “Chat with us” will add a plus to receiving personalized assistance for all those people who are dealing with more urgent problems.